Déclaration de protection des données

1) Information about the collection of personal data and contact details of the person responsible

1.1 We are pleased that you visit our website and thank you for your interest. In the following we inform you about the handling of your personal data when using our website. Personal data is all data that personally identifies you.

1.2 Responsible for the data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Marc Oesch, Coast2Coast Int'l / Norvine Clothing, Linienstr. 30, 40227 Düsseldorf, Germany, phone: +44 845 805 90 59, fax: +49 211 942 594 79, E-Mail: support@norvine.com. The person responsible for the processing of personal data is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data.

1.3 For reasons of security and to protect the transfer of personal data and other confidential content (for example, orders or inquiries to the person responsible), this website uses an SSL or Internet connection. TLS encryption. You can recognize an encrypted connection by the string "https: //" and the lock icon in your browser bar.

2) Data collection when visiting our website

In the case of merely informative use of our website, ie if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following information that is technically necessary for us to display the website:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source / reference from which you came to the page
  • Used browser
  • Operating system used
  • Used IP address (if necessary: ​​in anonymous form)


The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in improving the stability and functionality of our website. A transfer or other use of the data does not take place. However, we reserve the right to retrospectively check the server logfiles should concrete evidence point to unlawful use.

3) Hosting

We use the shop system of the service provider Shopify International Limited, Victoria Buildings, 2nd floor, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland ("Shopify"), for the purpose of hosting and displaying the online store based on a Processing on our behalf. All data collected on our website will be processed on Shopify's servers. Within the scope of the aforementioned services of Shopify, data may also be obtained by further processing on behalf of Shopify Inc., 150 Elgin St, Ottawa, ON K2P 1L4, Canada, Shopify Data Processing (USA) Inc., Shopify Payments (USA) Inc or Shopify (USA) Inc.. In the event of the transfer of data to Shopify Inc. in Canada, the adequacy decision of the European Commission guarantees the appropriate level of data protection. Shopify Data Processing (USA) Inc., Shopify Payments (USA) Inc. and Shopify (USA) Inc. in the United States are certified under the US privacy protection "Privacy Shield", which sets out the level of data protection in the EU guaranteed.
For more information on the privacy of Shopify, please visit the following website: https://www.shopify.de/legal/datenschutz
Further processing on servers other than the aforementioned ones of Shopify will take place only in the framework indicated below.

4) Content Delivery Network

On our website we use a so-called Content Delivery Network ("CDN") of the technology service provider Fastly Inc., 475 Brannan St. # 300, San Francisco, CA 94107, USA ("Fastly"). A content delivery network is an online service used to deliver large media files (such as graphics, page content or scripts) through a network of regionally distributed and Internet-connected servers. Using Fastly's Content Delivery Network helps us to optimize the loading speed of our website.

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in a secure and efficient deployment, as well as improving the stability and functionality of our website.
Fastly, based in the United States, is certified to the US Privacy Protection Privacy Shield, which ensures compliance with the level of data protection in the EU.
For more information, see the Fastly Privacy Policy at: https://www.fastly.com/privacy

5) Cookies

In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our affiliate (third-party cookies) to recognize your browser the next time you visit it (so-called persistent cookies). If cookies are set, they collect and process specific user information, such as browser and location data as well as IP address values, to an individual extent. Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie.

Some of the cookies are used to simplify the ordering process by storing settings (for example, remembering the contents of a virtual shopping cart for later visit to the website). If personal data are also processed by individual cookies we use, the processing will be carried out in accordance with Art. 6 para. 1 lit. b GDPR either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f GDPR for safeguarding our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

We may work with advertising partners to help us make our web site more interesting to you. For this purpose, in this case, when you visit our website, cookies from partner companies are stored on your hard disk (third-party cookies). If we cooperate with aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in the following paragraphs.

Please note that you can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or can exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:

Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
Safari for Mac: https://support.apple.com/guide/safari/sfri11471/mac
Safari for iPhone: https://support.apple.com/en-us/HT201265
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that if you do not accept cookies, the functionality of our website may be limited.

6) Contacting us

6.1 When contacting us (for example via contact form or e-mail), personal data will be collected. Which data are collected in the case of a contact form can be seen from the respective contact form. These data are stored and used solely for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for the processing of this data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at the conclusion of a contract, then additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your request. This is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that no statutory storage requirements are in conflict.

6.2 WhatsApp Business

We offer visitors to our website the opportunity to contact us via the WhatsApp news service of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA. For this we use the so-called "business version" of WhatsApp.

If you contact us via WhatsApp on the occasion of a specific transaction (for example, an order placed), we will store and use the mobile phone number you use at WhatsApp and, if provided, your first and last name in accordance with Art. 6 para. 1 lit. b. GDPR for processing and answering your request. Based on the same legal basis, WhatsApp may ask you to provide additional information (order number, customer number, address or e-mail address) in order to match your request to a particular operation.

If you use our WhatsApp contact for general inquiries (such as the range of services, availability or our website), we store and use the mobile phone number you use at WhatsApp and, if provided, your first and last name according to Art. 6 para. 1 lit. , f GDPR based on our legitimate interest in the efficient and timely provision of the desired information.

Your data will always be used only to answer your request via WhatsApp. A disclosure to third parties does not occur.

Please note that WhatsApp Business will be able to access the address book of the mobile device we use for this purpose and automatically transfer telephone numbers stored in the address book to a Facebook server in the USA. For the operation of our WhatsApp business account we use a mobile device in whose address book only the WhatsApp contact data of users who have contacted us via WhatsApp are stored.

This ensures that any person whose WhatsApp contact information is stored in our address book will, upon first using the app on their device, accept the WhatsApp Terms of Use by submitting their WhatsApp phone number from their chat contacts' address books in accordance with Art. 6 para. 1 lit. a GDPR has consented. A transfer of data of users who do not use WhatsApp and / or have not contacted us via WhatsApp is excluded.

US-based Facebook Inc. is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

Purpose and scope of the data collection and the further processing and use of the data by WhatsApp as well as your related rights and settings options for the protection of your privacy, please refer to the privacy policy of WhatsApp: https://www.whatsapp.com/legal/?eea=1# privacy-policy

7) Data processing when opening a customer account and for the execution of the contract

According to Art. 6 para. 1 lit. b GDPR, personal data will continue to be collected and processed if you provide it to us for the purpose of concluding a contract or opening a customer account. The data collected is shown in the respective input forms. A deletion of your customer account is possible at any time and can by a message to the o.g. Address of the responsible person. We store and use the data you have provided for the execution of the contract. After completion of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after expiration of these periods, unless you have expressly consented to a further use of your data or a legally permitted further data use by our side has been.

8) Use of your data for direct advertising

8.1 Registration for our e-mail newsletter

If you subscribe to our e-mail newsletter, we will send you regular information about our offers. Mandatory information for sending the newsletter is your e-mail address alone. The specification of further data is voluntary and will be used to address you personally. For sending the newsletter we use the so-called double opt-in procedure. This means that we will only send you an e-mail newsletter if you have explicitly confirmed to us that you agree to receive the newsletter. We will then send you a confirmation e-mail asking you to confirm by clicking on a link that you wish to receive the newsletter in the future.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter will be used exclusively for promotional purposes by means of the newsletter. You can unsubscribe from the newsletter at any time via the provided link in the newsletter or by sending a message to the person named above. After cancellation, your e-mail address will be deleted immediately in our newsletter distribution, as far as you have not expressly consented to further use of your data or we reserve the right to further data usage, which is permitted by law and about which we inform you in this statement.

8.2 Newsletter dispatch via MailChimp
The shipping of our e-mail newsletters is through the technical service provider The Rocket Science Group, LLC d / b / a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (http: //www.mailchimp .com /), to which we pass on your data provided during the newsletter registration. This transfer is made in accordance with Art. 6 para. 1 lit. f GDPR and serves our legitimate interest in the use of a promotional, secure and user-friendly newsletter system. Please note that your data is usually transmitted to and stored by a MailChimp server in the USA.
MailChimp uses this information for sending and statistical evaluation of the newsletter on our behalf. For the evaluation, the e-mails sent include so-called web beacons or tracking pixels, which represent one-pixel image files that are stored on our website. This will determine if a newsletter message has been opened and which links may have been clicked. Mailchimp uses the web beacons to automatically generate general, non-personal statistics on how to respond to newsletter campaigns. Based on our legitimate interest in the statistical evaluation of newsletter campaigns for the optimization of advertising communication and a better focus on recipient interests, the web beacons according to Art. 6 para. 1 lit. f GDPR also include data of the respective newsletter recipient (e-mail address, Time of retrieval, IP address, browser type and operating system) and recycled. These data provide an individual inference to the newsletter recipient and are processed by Mailchimp to automatically generate statistics that indicate whether a particular recipient has opened a newsletter message.
If you want to deactivate the data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.
MailChimp can also provide this data in accordance with Art. 6 para. 1 lit. f Use GDPR itself for its own legitimate interest in the needs-based design and optimization of the service, as well as for market research purposes, for example, to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write them down or to pass them on to third parties.
To safeguard your information in the United States, we have entered into a data processing agreement with MailChimp based on the standard contractual clauses of the European Commission to allow the transfer of your personal information to MailChimp. If you are interested, this data processing contract can be viewed at the following Internet address: https://mailchimp.com/legal/forms/data-processing-agreement/
MailChimp is also certified under the us European Privacy Shield, and is committed to complying with EU privacy regulations.
You can view the privacy policy of MailChimp here: https://mailchimp.com/legal/privacy/

9) Data processing for order processing

9.1 In order to process your order, we cooperate with the following service provider (s) who assist us wholly or partially in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of the contract, insofar as this is necessary for the delivery of the goods. We will pass on your payment details to the commissioned bank as part of the processing of payments, if this is necessary for the processing of payments. If payment service providers are used, we will inform you explicitly below. The legal basis for the transfer of the data is Art. 6 para. 1 lit. b GDPR .

9.2 In order to fulfill our contractual obligations to our customers, we work together with external shipping partners. We give your name and delivery address exclusively for the purpose of the delivery of goods Art. 6 para. 1 lit. b GDPR to a shipping partner chosen by us.

9.3 Use of payment service providers (payment services)

- Amazon Pay
If the payment method "Amazon Pay" is selected, the payment is processed by the payment service Amazon Payments Europe s.c.a., 38 avenue J.F. Kennedy, L-1855 Luxembourg ('the Amazon Payments'), to which we share your information provided in the course of the order process together with information about your appointment under Art. 6 (1) lit. b Pass on GDPR. The transfer of your data takes place exclusively for the purpose of the payment processing with the payment service Amazon Payments and only insofar as it is necessary for this. For more information about Amazon Payments' privacy policy, visit the following Internet address: https://pay.amazon.com/help/201751600

 - Apple Pay
If you choose the Apple Payments Apple (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland payment method, payment will be processed using the "Apple Pay" feature of your iOS, watchOS or macOS powered device by debiting a payment card deposited with "Apple Pay". Apple Pay uses security features built into your device hardware and software to protect your transactions. The release of a payment thus requires the entry of a code previously defined by you and the verification by means of the "Face ID" or "Touch ID" function of your terminal.
For the purposes of payment processing, your information provided in the course of the order process will be forwarded in encrypted form to Apple in addition to the information about your order. Apple then re-encrypts this data with a developer-specific key before submitting the data to the payment service provider of the payment card stored in Apple Pay to complete the payment. Encryption ensures that only the website through which the purchase was made can access the payment data. After the payment has been made, Apple sends your device account number and a transaction-specific, dynamic security code to the original website to confirm your payment.
If personal data are processed in the described transmissions, the processing will take place exclusively for the purpose of processing payments in accordance with Art. 6 para. 1 lit. b GDPR.
Apple will retain anonymized transaction data, including the approximate purchase amount, approximate date and time, and whether the transaction has been successfully completed. Anonymisation completely excludes a personal reference. Apple uses the anonymized data to enhance "Apple Pay" and other Apple products and services.
If you use Apple Pay on the iPhone or Apple Watch to make a purchase that you made through Safari on the Mac, the Mac and Authorization Device communicate over an encrypted channel on the Apple servers. Apple does not process or store any of this information in a format that identifies your person. You can disable the ability to use Apple Pay on your Mac in your iPhone's settings. Go to "Wallet & Apple Pay" and uncheck "Allow payments on Mac".
For more information about Apple Pay privacy, visit the following Internet address: https://support.apple.com/HT203027

- Google Pay
If you choose to use the "Google Pay" Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") methods, payment will be made using the "Google Pay" application on your Android 4.4 ("KitKat") operated and equipped with an NFC function mobile terminal by the burden of a deposited with Google Pay payment card or a verified payment system (eg PayPal). Sharing your Google Pay over € 25 will require prior unlocking of your mobile device with the appropriate verification action (such as face recognition, password, fingerprint, or pattern).
For the purpose of payment processing, your information provided during the ordering process will be forwarded to Google in addition to the information about your order. Google then submits your payment information stored in Google Pay to the original website in the form of a unique transaction number that verifies a payment made. This transaction number does not contain any information about the real payment details of your Google Payable funds, but is generated and submitted as a one-time numeric token. For all Google Pay transactions, Google acts merely as an intermediary to process the payment process. The transaction will be conducted solely in the relationship between the user and the originating website by debiting the means of payment deposited with Google Pay.
If personal data are processed in the described transmissions, the processing will take place exclusively for the purpose of processing payments in accordance with Art. 6 para. 1 lit. b GDPR.
Google reserves the right to collect, store, and evaluate specific transaction-specific information for each transaction made through Google Pay. This includes the date, time and amount of the transaction, merchant location and description, a merchant's description of the goods or services purchased, photographs you attached to the transaction, the name and email address of the seller and buyer or the sender and recipient, the method of payment used, your description of the reason for the transaction, and, if applicable, the offer associated with the transaction.
According to Google, this processing is carried out exclusively in accordance with Art. 6 (1) lit. f GDPR based on legitimate interest in proper accounting, process data verification, and the optimization and maintenance of the Google Pay service.
Google also reserves the right to aggregate the processed transaction data with other information collected and stored by Google when using other Google services.
The Google Pay Terms of Service can be found here:
https://payments.google.com/payments/apis-secure/u/0/get_legal_document?ldo=0&ldt=googlepaytos&ldl=de
For more information about Google Payments privacy, visit the following Internet address:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice

- Klarna
If a Klarna payment service is selected, payment is processed via Klarna Bank AB (publ) [https://www.klarna.com], Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as "Klarna"). In order to facilitate the processing of the payment, your personal data (first and last name, street, house number, postal code, city, gender, e-mail address, phone number and IP address) as well as data related to the order (eg invoice amount, article, type of delivery) for the purpose of identity and credit checks to Klarna, provided that they are provided in accordance with Art. 6 para. 1 lit. a GDPR in the context of the order process expressly consented. To which credit agencies your data can be forwarded, you can see here:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies
The credit information can contain probability values ​​(so-called score values). As far as score values ​​are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values ​​includes, but is not limited to, address data. The received information about the statistical probability of a payment default uses Klarna for a balanced decision on the creation, implementation or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the controller or to Klarna. However, Klarna may continue to be entitled to process your personal data, if this is necessary for the contractual payment.
Your personal information will be in accordance with the applicable data protection regulations and in accordance with the information in Klarnas data protection regulations for data subjects based in Germany https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy
or for those affected in Austria https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_at/privacy
treated.

- Mollie
If you choose a payment method of the payment service provider Mollie, the payment is processed by the payment service provider Mollie BV, Keizersgracht 313, 1016 EE Amsterdam, the Netherlands, to whom we will inform you of your order process and the information about your order (name, address, IBAN, BIC, invoice amount, currency and transaction number) according to Art. 6 para. 1 lit. b Pass on GDPR. The transfer of your data takes place exclusively for the purpose of payment processing with the payment service provider Mollie and only insofar as it is necessary for this purpose.

- Paypal
For payment via PayPal, credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment payment" via PayPal, we will transfer your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal"), further. The disclosure is made in accordance with Art. 6 para. 1 lit. b GDPR and only insofar as this is necessary for the payment process.
PayPal reserves itself for the payment methods credit card via PayPal, direct debit via PayPal or - if offered - "purchase on account" or "installment" via PayPal the execution of a credit check. If necessary, your payment data will be processed in accordance with Art. 6 para. 1 lit. f GDPR on the basis of the legitimate interest of PayPal in the determination of their solvency to credit bureaus passed. The result of the credit check for statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit information can contain probability values ​​(so-called score values). As far as score values ​​are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values ​​includes, but is not limited to, address data. Further data protection information, among other things to the used credit reference agencies, please refer to the privacy policy of PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may continue to be entitled to process your personal data if this is necessary for the contractual payment process.

- Shopify Payments
We use the payment service "Shopify Payments", 3rd Floor, Europe House, Harcourt Building, Harcourt Street, Dublin 2. If you decide on a payment method offered by the payment service provider Shopify Payments, the payment is handled by the technical service provider Stripe Payments Europe Ltd. , 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to which we will provide your information communicated during the ordering process along with the information about your order (name, address, account number, bank code, credit card number, invoice amount, currency and transaction number) pursuant to Art. 6 para. 1 lit. b Pass on GDPR. The disclosure of your data is exclusively for the purpose of payment processing with Stripe Payments Europe Ltd. and only insofar as it is necessary for this. For more information on the privacy of Shopify Payments, see the following Internet address: https://www.shopify.com/legal/privacy.
Privacy Information for Stripe Payments Europe Ltd. can be found here: https://stripe.com/en/privacy

- Sofort
If the payment method "Sofort" is selected, the payment is processed via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany (hereinafter "Sofort"), to which we provide your information communicated during the ordering process in addition to the information about your order according to Art. 6 para. 1 lit. b Pass on GDPR. The Sofort GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). The transfer of your data is exclusively for the purpose of processing payments with the payment service provider SOFORT and only insofar as it is necessary for this. Further information on the privacy policy of SOFORT can be found at the following Internet address: https://www.klarna.com/sofort/datenschutz.

10) Online Marketing

Facebook Pixel for creating custom audiences

Within our online offer the so-called "Facebook pixel" of the social network Facebook is used, which is operated by Facebook Ireland Limited, 4 Grand Canal Quare, Dublin 2, Ireland ("Facebook").
If a user clicks on an ad that is displayed on Facebook, the URL of our linked page will be added by Facebook Pixel. If our site allows pixel sharing of data with Facebook, this URL parameter is written into the user's browser via a cookie, which sets our linked page itself. This cookie is then read out by Facebook Pixel and allows the data to be forwarded to Facebook.
On the one hand, with the help of the Facebook pixel, Facebook is able to designate the visitors to our online offer as a target group for the presentation of advertisements (so-called "Facebook ads"). Accordingly, we use the Facebook Pixel to display the Facebook Ads we have been sent only to those Facebook users who have also shown an interest in our online offering or certain features (eg interests in certain topics or products that have been visited by them) Web pages determined), which we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to make sure that our Facebook ads meet the potential interest of users and do not seem annoying. This allows us to further evaluate the effectiveness of Facebook advertisements for statistical and market research purposes by understanding whether users have been redirected to our website after clicking on a Facebook ad (so-called "conversion").
The collected data are anonymous to us, so do not give us any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, according to the Facebook data usage directive (https://www.facebook.com/about/privacy/). The data may enable Facebook and its affiliates to display ads on and off Facebook.
The data processing associated with the use of the Facebook pixel is due to our predominant legitimate interest in the evaluation, optimization and economic operation of our online offer and our advertising measures in accordance with Art. 6 para. 1 lit. f GDPR.
The information generated by Facebook are usually transmitted to a server of Facebook and stored there, this can also be a transmission to the servers of Facebook Inc. in the United States. US-based Facebook Inc. is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

In order to contradict the collection by the Facebook pixel and the use of your data for the display of Facebook ads altogether, you can set an opt-out cookie by clicking on the following link, which deactivates the Facebook pixel tracking:
Disable Facebook-Pixel
This opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click on the link above again.

11) Web analytics services

11.1 Google (Universal) Analytics

Google Universal Analytics with demographics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google Analytics uses so-called cookies, which are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website (including the shortened IP address) is usually transmitted to and stored by Google on a server, in which case it may also be transmitted to the servers of Google LLC. come in the US.
This website uses Google Analytics exclusively with the extension "_anonymizeIp ()", which ensures anonymization of the IP address by curtailment and excludes a direct personal reference. The extension will truncate your IP address beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a server of Google LLC.in the USA and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.
Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.
You can prevent the storage of cookies by setting your browser software accordingly. However, please be aware that if you do this you may not be able to use the full functionality of this website. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available at the following link and install:
https://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from entering this website in the future (this opt-out cookie only works in this browser and only for this domain, delete your cookies in this browser, you must click this link again): Disable Google Analytics
In the case of transmission of personal data to the Google LLC. Based in the US, Google LLC has become. is certified for the us European Data Protection Convention "Privacy Shield", which ensures compliance with the data protection standard in force in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
This website also uses Google Analytics for cross-device analysis of visitor traffic conducted through a user ID. When a page is called up for the first time, the user is assigned a unique, permanent and anonymized ID, which is set across all devices. This makes it possible to assign interaction data from different devices and from different sessions to a single user. The user ID does not contain any personal data and does not transmit it to Google.
Data collection and storage via the user ID can be contradicted at any time with effect for the future. To do this, you'll need to disable Google Analytics on any system you use, such as another browser or your mobile device.
This website also uses the "demographics" feature of Google Analytics. This can be used to generate reports that include statements about demographic data such as age, gender, and the interests of site visitors. This data comes from interest-based advertising from Google, the Google Display Network, as well as third-party visitor data. You can disable this feature at any time through the ad settings in your Google Account, or generally prohibit the collection of your data by Google Analytics as shown immediately.
You can deactivate it using a Google browser plugin (https://tools.google.com/dlpage/gaoptout?hl=de). As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from entering this website in the future (this opt-out cookie only works in this browser and only for this domain, delete your cookies in this browser, you must click this link again): Disable Google Analytics
More information about Google (Universal) Analytics can be found here: https://support.google.com/analytics/answer/2838718?hl=en&ref_topic=6010376

11.2 StatCounter

This offering uses the StatCounter web analytics service operated by StatCounter, Guinness Enterprise Center, Taylor's Lane, Dublin 8, Ireland. With the help of StatCounter, based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes in accordance with Art. 6 para. 1 lit. f GDPR pseudonymised visitor data collected, evaluated and stored. From this data, pseudonymised usage profiles can be created and evaluated for the same purpose. StatCounter uses so-called "cookies", which are small text files stored locally in the cache of the site visitor's Internet browser. These cookies are used, among other things, to recognize the browser, thus enabling a more accurate determination of the statistics. The data of the IP address of the user are also collected, but they are pseudonymized immediately after the collection and before their storage in order to exclude a person-related.

StatCounter will in no case merge your IP address with other StatCounter data. In order to disagree with the collection of data and creation of pseudonymised user profiles and the setting of cookies for the future, you can refer to an opt-out cookie on the following website: https://statcounter.com/about/set-refusal-cookie/

Site visitors who have opted out of the opt-out cookie will not receive any further cookies from StatCounter. In order to deactivate the use of cookies on your computer in general, you can set your Internet browser so that in the future no more cookies can be stored on your computer or already stored cookies are deleted. However, turning off all cookies may mean that some features on our website can no longer be executed.

11.3 Yandex Metrica (Yandey LLC)

This website uses Yandex Metrica, a web analytics service of Yandex LLC, 16 Lva Tolstogo str., Moscow, 119021, Russian Federation (www.yandex.com). With the help of Yandex Metrica, based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes in accordance with Art. 6 para. 1 lit. f GDPR pseudonymised visitor data collected, evaluated and stored. From this data, pseudonymised usage profiles can be created and evaluated for the same purpose. Yandex Metrica uses so-called cookies, which are small text files that are stored locally in the cache of the site visitor's Internet browser. These cookies are used, among other things, to recognize the browser, thus enabling a more accurate determination of the statistics. The data of the IP address of the user are also collected, but they are pseudonymized immediately after collection and prior to their storage in order to exclude a personal reference.
The information generated by the cookie (including the pseudonymous IP address) is transmitted to a server of Yandex in the Russian Federation and stored there to safeguard the above interests.

The data collected with the Yandex technologies will never be used to personally identify the visitor of this website without the explicit consent of the person concerned, and will not be combined with personal data about the bearer of the pseudonym.

If you want to disable the evaluation of user behavior via cookies, you can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general.

Alternatively, you may object to Yandex's data collection for the future by setting an opt-out add-on, which you can download from the website below: https://yandex.com/support/metrica/general/opt-out. xml

12) Retargeting / Remarketing / Referral Advertising

Google Ads Remarketing
Our website uses the features of Google Ads Remarketing to advertise this site on Google's search results, as well as third party websites. Provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. The processing is based on our legitimate interest in optimally marketing our website in accordance with Art. 6 para. 1 lit. f GDPR.
Any further processing will only take place if you have agreed with Google that your Internet and App Browsing history will be linked to your Google Account by Google and information from your Google Account will be used to personalize your ads on the web consider. In this case, when you log in to Google during the page visit of our website, Google will use your data with Google Analytics data to create and define audience lists for cross-device remarketing. To do this, Google will temporarily associate your personal information with Google Analytics data to create audiences. As part of the use of Google Ads Remarketing, it may also lead to a transfer of personal information to the servers of Google LLC. come in the US.
You can permanently disable the setting of cookie cookies by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/
Alternatively, check with the Digital Advertising Alliance at www.aboutads.info for setting cookies and setting preferences. Finally, you can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Failure to accept cookies may limit the functionality of our website.
In the case of transmission of personal data to the Google LLC. Based in the US, Google LLC has become. is certified for the us European Data Protection Convention "Privacy Shield", which ensures compliance with the data protection standard in force in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list
Further information and the privacy policy regarding advertising and Google can be viewed here:
https://www.google.com/policies/technologies/ads/

13) Using a live chat system

Zendesk (formerly Zopim)
This site uses technology from Zendesk Inc., 1019 Market St, San Francisco, USA (www.zendesk.com) to pseudonymize data for the purposes of web analytics and to operate the live chat system in response to live support. Inquiries serve, collected and stored. From this pseudonymized data usage profiles can be created under a pseudonym. Cookies can be used. Cookies are small text files stored locally in the cache of the site visitor's Internet browser. The cookies enable, among other things, the recognition of the Internet browser. Insofar as the information collected in this way is personally identifiable, the processing will be carried out in accordance with Art. 6 para. 1 lit. f GDPR based on our legitimate interest in effective customer care and the statistical analysis of user behavior for optimization purposes.
The data collected by Zendesk Technologies will not be used to personally identify the visitor to this website without the consent of the person concerned and will not be combined with personal data about the bearer of the pseudonym. In order to avoid the storage of Zendesk cookies, you can set your Internet browser so that in the future no more cookies can be stored on your computer or already stored cookies are deleted. However, turning off all cookies may mean that some features on our website can no longer be executed. The collection and storage of data for the purpose of creating a pseudonymised user profile can be deactivated at any time with effect for the future, by informing us of your objection by e-mail to the e-mail address stated in the imprint.
Zendesk Inc., based in the United States, is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

14) Tools and miscellaneous

14.1 Google reCAPTCHA

On this website we also use the reCAPTCHA feature of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). This function is primarily used to distinguish whether an input is made by a natural person or abusive by automated and automated processing. The service includes the sending of the IP address and any other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the determination of individual responsibility on the Internet and the prevention of abuse and spam. As part of the use of Google reCAPTCHA may also be a transfer of personal information to the servers of Google LLC. come in the US.

In the case of transmission of personal data to the Google LLC. Based in the US, Google LLC has become. is certified for the us European Data Protection Convention "Privacy Shield", which ensures compliance with the data protection standard in force in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/list

For more information about Google reCAPTCHA and Google's privacy policy, please visit: https://www.google.com/intl/en/policies/privacy/

14.2 Shop sync for Shopify

This website uses the Shopsify Shop Shop Sync Store, PO Box 252, Jefferson City, TN 37760, USA.
With the help of ShopSync, the newsletter service "Mailchimp" is synchronized with our Shopify account in such a way that, on the one hand, updates in Mailchimp's e-mail lists (eg a successful opt-out of a newsletter recipient) are automatically stored on Shopify and, on the other hand new contact data generated by contract conclusions on Shopify will be automatically transferred to Mailchimp's e-mail lists.

In the former case, data processing takes place in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the effective and cross-system maintenance of the billboards of advertisers and the efficient observation of legally significant status changes.

In the second case, only on the basis of explicit consent of the user in accordance with Art. 6 para. 1 lit. a GDPR after a contract on Shopify for inclusion in the Mailchimp list of their delivery and cash on delivery, the address and the email address along with transaction-related information (purchase amount, time and date of purchase) through ShopSync to Mailchimp.

Data transferred in this way will not be stored or stored by ShopSync after synchronization. All information synchronized between Shopify and Mailchimp is transmitted over SSL (Secure Socket Layer) technology, and all transmitted information remains encrypted during the synchronization process.

The synchronization process requires the transfer of secure connection information to servers hosted by Amazon Web Services in the United States. US-based Amazon Web Services is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU. A current certificate can be viewed here: https://www.privacyshield.gov/participant?id=a2zt0000000TOWQAA4

Further data protection information about ShopSync can be found here: https://shopsync.io/privacy-policy

15) Rights of the person concerned

15.1 The applicable data protection law grants you comprehensive data protection rights (information and intervention rights) to the person responsible with regard to the processing of your personal data, about which we inform you below:

  • Right to information pursuant to Art. 15 GDPR: In particular, you have the right to obtain information about the personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data was or is being disclosed, the planned Period of storage or the criteria for determining the duration of storage, the right of rectification, deletion, limitation of processing, objection to processing, complaint to a supervisory authority, the origin of your data, if they were not collected by us, the Existence of automated decision-making, including profiling and, where appropriate, meaningful information about the logic and scope involved and the intended effects of such processing, as well as your right to be informed of what guarantees under Art. 46 GDPR for redirection I data in third countries;
  • Right to correction pursuant to Art. 16 GDPR: You have the right to immediate correction of incorrect data concerning you and / or completion of your incomplete data stored by us;
  • Right to cancellation pursuant to Art. 17 GDPR: You have the right to demand the deletion of your personal data if the requirements of Art. 17 (1) GDPR are met. However, that right does not apply, in particular, where the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the exercise, pursuit or defense of rights;
  • Right to restriction of processing according to Art. 18 GDPR: You have the right to demand the restriction of the processing of your personal data, as long as the correctness of your data, which is disputed by you, is checked, if you refuse a deletion of your data because of inadmissible data processing and instead Restricting the processing of your data require, if you need your data for the assertion, exercise or defense of legal rights, after we no longer need this data for purpose or if you have filed an objection based on your particular situation, as long as it is not clear whether our authorized Reasons predominate;
  • Right to information pursuant to Art. 19 GDPR: If you have the right to rectify, delete or limit the processing to the person responsible, he / she is obliged to rectify or delete the data or all recipients who have been disclosed personal data To notify the processing unless it proves impossible or disproportionate. You have the right to be informed about these recipients.
  • Right to data portability according to Art. 20 GDPR: You have the right to receive your personal data provided to us in a structured, common and machine-readable format or to request transmission to another person responsible, as far as this is technically feasible;
  • Right to revoke granted consent pursuant to Art. 7 para. 3 GDPR: You have the right to revoke a consent once given in the processing of data at any time with effect for the future. In the case of withdrawal, we will delete the data concerned immediately, as far as further processing can not be based on a legal basis for non-consensual processing. The revocation of consent does not affect the lawfulness of the processing effected on the basis of the consent until the revocation;
  • Right to appeal under Art. 77 GDPR: If you believe that the processing of personal data concerning you is contrary to the GDPR, you have the right to complain to a supervisory authority, in particular in the case of an administrative or judicial remedy Member State of your whereabouts, place of work or place of alleged infringement.

15.2 RIGHT TO OBJECT

IF, IN THE CONTEXT OF INTEREST ACCOUNTABILITY, WE PROCESS YOUR PERSONAL DATA BASED ON OUR PRESENT AUTHENTIC INTERESTS, YOU HAVE THE RIGHT OF REASONING, FOR REASONS OBTAINED FROM YOUR SPECIFIC SITUATION, TO CONTRADICT WITH THIS PROCESS, AND CONTRIBUTE TO THE FUTURE.
MAKE USE OF YOUR OPPOSITION RIGHT, WE FINISH THE PROCESSING OF THE AFFECTED DATA. FURTHER PROCESSING REMAINS SUBJECT TO DIFFERENCES WHEN WE MAY PROVIDE IMPERATIVE REASONABLE REASONS FOR PROCESSING THAT EXCEED ITS INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING OF THE PROVISIONS, EXERCISE OR DEFENSE OF LEGAL PROCEEDINGS IS DONE.

IF YOUR PERSONAL DATA IS PROCESSED BY US TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO INTRODUCE ANY CONTESTING AGAINST THE PROCESSING OF YOU OF PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OPPOSITE AS DESCRIBED ABOVE.

MAKE USE OF YOUR OPPOSITION RIGHT, WE FINISH THE PROCESSING OF THE DATA CONCERNED FOR DIRECT ACCEPTANCE.

16) Duration of storage of personal data

The duration of the storage of personal data is based on the respective legal basis, the purpose of processing and - if applicable - additionally based on the respective statutory retention period (for example, commercial and tax retention periods).

In the processing of personal data on the basis of explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, these data are stored until the person withdraws his consent.

There are statutory retention periods for data which, in the context of legal or similar obligations, are based on Art. 6 para. 1 lit. b GDPR are processed, these data are routinely deleted after expiry of the retention periods, if they are no longer required for fulfillment of the contract or for initiating a contract and / or if there is no legitimate interest in the re-storage on our part.

In the processing of personal data on the basis of Art. 6 para. 1 lit. f GDPR, these data will be stored until the person concerned exercises his right of objection under Art. 21 (1) GDPR, unless we can prove compelling legitimate grounds for processing that outweigh the interests, rights and freedoms of the data subject, or the processing serves the assertion, exercise or defense of legal claims.

In the processing of personal data for the purpose of direct advertising on the basis of Art. 6 para. 1 lit. f GDPR, these data will be stored until the data subject exercises his right of objection under Art. 21 (2) GDPR.

Unless otherwise stated in the other information in this Declaration on Specific Processing Situations, stored personal data will be erased if they are no longer necessary for the purposes for which they were collected or otherwise processed.